General Questions
Which Store Should I Use?
Regardless of where you are located, if you are purchasing DynIRs or cabinet collections please use the following webstore: https://www.two-notes.com/en/ If you are US-Based and purchasing hardware, please use this ...
What to do When a Torpedo Device is Registered to Another Account?
Please see usage scenarios, related limitations and remedial strategies for instances where a Torpedo device is not - or cannot be - registered to your own Two notes account below. If the Torpedo Device is Not Yours Every Torpedo device can be ...
What is Factory Repack?
Whether you’re seeking to dive headfirst into the leading edge of virtual cabinet emulation or you’re simply looking to get the very best out of your tube amp, Two notes Audio Engineering’s Factory Repack offers the ultimate value-driven entry-point ...
What are the Benefits of Registering my Torpedo Device?
Torpedo Remote is a software specifically designed to remotely control Torpedo C.A.B., C.A.B. M+, C.A.B. M, OPUS, Captor X, Live and Studio devices and is used to register your digital Torpedo Embedded device. If you only need to control of the ...
Shopping With Two notes Audio Engineering
Which Store Should I Use? Regardless of where you are located, if you are purchasing DynIRs or cabinet collections please use the following webstore: https://www.two-notes.com/en/ If you are US-Based and purchasing hardware, please use this ...
All About Returns and Refunds
Pursuant to consumer law, the Customer may cancel the Hardware order, without giving any reason, within fourteen (14) days commencing from the date of receipt of the Hardware. The Customer can notify Two notes of the cancellation of the order, return ...
What is Current Consumption and why is it Important?
The technical specifications of all our products in pedal format (Torpedo C.A.B., C.A.B. M, C.A.B. M+, OPUS, ReVolt Guitar, ReVolt Bass and Le Preamp series) include a voltage and current value. To understand how they work, let's first talk about ...
A List of Errors for Two notes' Torpedo Hardware Products
This article lists the known errors for Two notes' Torpedo Hardware Products, what they mean, and what to do about them. Note: If you encounter an error that is not listed here, please contact us Note: This article is a work in progress and being ...
Two notes’ Licensing system
All our products (both hardware and software) are managed by your user account. Here are some key details concerning our Licensing system and how they affect you: When you buy a DynIR virtual cabinet, it is added to your user account When you ...
Two notes Legal Notice
Two notes Audio Engineering is a registered trademark of OROSYS SAS. OROSYS is a simplified joint stock company registered to the Tribunal de Commerce de Montpellier (France) with a capital of €142 540. SIRET: 501 883 078 00047 Code APE (NAF): 7112B ...
I Cannot Hear the Torpedo Cab Sim in my Physical Cabinet - Why?
When you use a Torpedo device equipped with DSP-powered cabinet simulation (namely Captor X, Captor, Live, Studio, C.A.B. M, C.A.B. M+ or OPUS) and your amp with a cabinet, you will not hear the Torpedo cab sim / DSP processing via your cabinet. For ...
How to Update Your License With a "Two Notes Activation Code" ?
If Your Computer is Connected to the Internet (Online Mode) Open Torpedo Remote Press menu "User" and "Add Two notes Activation" Enter your serial number and press "Add". Your license will then be renewed. The new license file and related DynIR ...
How to Unregister a Torpedo Device From my Two notes Account?
Every Torpedo device can be registered on only one Two notes account at a time. As a result, if you want to change the registered user of a Torpedo device (in case of a sale for instance), you first need to unregister the Torpedo device from your ...
Personal Information and Data Collection - GDPR
When a user creates an account with Two notes, therefore creating a licence, we require personal information to ensure that the licence (and the products attached to it) are retained as the sole property of each individual user. This information is ...
Phase Issues with Multiple Amp Setups
If your setup involves multiple amps - and as many load boxes - you may encounter phase issues with your tone. Depending on their design, amps can either invert the signal from the guitar or keep it in phase. It depends on how many tube stages there ...
Silence in Torpedo Remote or Wall of Sound?
Within Torpedo Remote and Wall of Sound you are able to audition DynIR Virtual Cabinets in real time with options available to purchase additional cabinets not tied to your Two notes Account ID. When you play with such a Virtual Cabinet the software ...
Does the Attenuator and Load Box of my Captor / Captor X Need a Power Supply?
The Torpedo Captor / Captor X is a reactive load box with a built-in attenuator. To work, the load box and the attenuator do not need power. To keep the unit at the right temperature, there is a fan inside the Captor / Captor X, powered by the ...
The License Download Failed Because I Do Not Have “Write Access”, What Can I Do?
The message "License downloading failed. You do not have the write access on the Licenses folder." occurs when the OS does not allow the software to write the license file to the respective hard drive. Please verify that the license folder exists and ...
Testing the Loadbox of a Torpedo Product
The loadbox design in the Torpedo products are the result of years of development with - among other things - reliability in mind. As a result, they are pretty sturdy circuits and very rarely fail. Most of the issues encountered when using a Torpedo ...
What are the Differences Between Torpedo Captor X and Combination of a Torpedo Captor and Torpedo C.A.B. M/C.A.B. M+/OPUS?
The Torpedo Captor X and the combination of a Torpedo Captor with a Torpedo C.A.B. M/C.A.B. M+/OPUS share similar functions, but they also have many differences. If you are uncertain about which one to get, this article will detail their similarities ...
How to Restore the Factory Settings of a Torpedo Device?
This procedure describes how to restore the factory settings (i.e. perform a factory reset) of Torpedo Captor X, OPUS, C.A.B. M, C.A.B M+, Studio, Live or C.A.B. This procedure does not apply to the Torpedo Reload, ReVolt Guitar, ReVolt Bass or ...
How to Register my Torpedo Live?
The Torpedo Remote software and an online computer are required to register your Torpedo Live to your Two notes account. Here are the instructions to follow: First, download the Torpedo Remote here and install it. Connect your device via USB and ...
How to Manage and Report Errors in Torpedo Hardware Products
Many Torpedo hardware products are digital products that work with firmware (Torpedo C.A.B. M, C.A.B. M+, OPUS & Captor X). Considerable effort is put into making this firmware as bug-free as possible, but problems can always happen. To manage these ...
How to Format the C.A.B. M, C.A.B. M+ or OPUS Micro SD Memory Card on Mac OSX?
To format the C.A.B. M, C.A.B. M+ or OPUS Micro SD Memory Card on Mac OSX, use the Disk Utility application located in the Application directory on your host machine. Select the disk corresponding to the C.A.B. M, C.A.B. M+ or OPUS Micro SD Memory ...
How to Find the System Library on Mac OS?
Torpedo Remote 4 and Wall of Sound 4 store data in the Mac OS System Library. The System library is - by design - not easily accessible. To access it, please follow these steps: Select "Go to Folder" - an option in the "Go" menu of Finder Type ...
How to Connect to my OPUS, Torpedo C.A.B. M+ or Torpedo Captor X to the Torpedo Wireless Remote Application?
To use the Torpedo Wireless Remote Application with OPUS, Torpedo C.A.B. M+ or Torpedo Captor X, the following procedure needs to be actioned: Ensure that Bluetooth is enabled on your tablet or smartphone Do not pair OPUS, Torpedo C.A.B. M+ or ...
How to Check if Torpedo Devices are Properly Connected an Apple Mac Computer?
To check if the USB connection is working correctly under a Mac OS computer, please follow this procedure: Open the Terminal application: Type ioreg -p IOUSB and press the Enter key; connected Torpedo devices should be listed via the output of the ...
How Does the Reverb Effect in Torpedo Studio and Wall of Sound Work ?
This article describes the Reverb effect shared by Torpedo Studio and Torpedo Wall of Sound. The main goal of the Reverb effect is to enhance your experience with your Torpedo product - especially when playing with headphones - by providing a ...
How Does the Fan in the Torpedo Studio Work?
The fan in the Torpedo Studio behaves according to the "Fan Control" parameter in the "Setup->System" menu. Fan Control "Off" Behaviour The fan is turned off. This allows silent operation of the Torpedo Studio. However, the power dissipation is less ...
What is a Loadbox?
In routine use of a tube amplifier, it is highly recommended that the power output of the amplifier is always connected to a speaker cabinet or suitable load prior to powering on. The speaker cabinet (rated at either 4-, 8- or 16-Ohms) must always be ...
What is the Difference Between the Torpedo Captor and Torpedo Live?
The Torpedo Captor and Torpedo Live share a few functions, but they also have many differences which makes them two very different products. If you are uncertain about which one to get, this article will detail their similarities and differences to ...
What Power Supply Do I Need for the Le Preamp Series?
If you wish to use a power adapter other than the one provided with your Le Preamp pedal, here are the specifications that need to be adhered to: Voltage: 9V or 12V DC. The power supply needs to be Direct Current (DC); you cannot use an Alternating ...
What Power Supply Do I Need for the Torpedo C.A.B.?
If you wish to use a power adapter other than the one provided with the Torpedo C.A.B., here are the specifications that need to be adhered to: Voltage: 12 to 15 V DC. The power supply needs to be Direct Current (DC); you cannot use an Alternating ...
How Can I Add New Two notes Cabinets to my Torpedo Device?
DynIR Virtual cabinets can be used in the Torpedo Wall Of Sound plugin, Torpedo VB-101, Studio, Live, C.A.B., C.A.B. M, C.A.B. M+, Captor X and OPUS devices once uploaded to the respective device by the Torpedo Remote control software. For every ...
Mitigating Noise Through Correct Gain Staging of the C.A.B M+
When connecting to C.A.B. M+ the signal at the input is optimal when as loud as possible. When not using preamp pedals, set the IN LEVEL switch to +12 dB. The VU meters on the pedal's screen show the input and output levels; to ensure best ...
How to Format the SD card in C.A.B M, C.A.B. M+ and OPUS?
The recommended way of formatting the supplied SD card (or any another compatible SD card) to be used in the C.A.B M, C.A.B. M+ or OPUS is to do it through the pedal. Mounting C.A.B M, C.A.B. M+ or OPUS to Your Host Machine Press on the left encoder ...
Does the USB Port of My Torpedo Device Transmit any Audio Signal?
With Torpedo Live, Torpedo Studio, The VB-101, Captor X, C.A.B., C.A.B. M, C.A.B. M+ and OPUS, audio cannot be transmitted via the USB connection to your host computer. The USB interface is a remote connection for the Torpedo Remote Software allowing ...
Can I use my Two notes cabinets From a Hardware Purchase in the Wall of Sound Plug-in?
Yes! Since Torpedo Remote v3, your Two notes cabinets from a hardware purchase can be used in the Wall Of Sound (WoS) plugin and the other way around. All your default hardware cabinets can be loaded into the WoS plugin and every Two notes cabinet ...
Can I Use a Torpedo Product With a Transistor Amplifier ?
The Torpedo product-line featuring a loadbox (Torpedo VB-101, Studio, Live, Reload, Captor, Captor X) can be used with amplifiers, as a direct replacement for a speaker cabinet. As you surely know, a speaker cabinet is not designed for a particular ...
Can My Torpedo Device Simulate Two Mics at the Same Time?
Yes! This is what Dual Miking is about. Your Torpedo Device will simulate a single speaker cabinet mic’ed (Front and/or back) by two microphones selected by you - remember that the microphones available per DynIR capture vary per cabinet, so ...
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