How to Check if Torpedo Devices are Properly Connected an Apple Mac Computer?

How to Check if Torpedo Devices are Properly Connected an Apple Mac Computer?

To check if the USB connection is working correctly under a Mac OS computer, please follow this procedure:
  1. Open the Terminal application:

  1. Type ioreg -p IOUSB and press the Enter key; connected Torpedo devices should be listed via the output of the command prompt

  1. If your Torpedo device does not appear in the list, please create a support ticket

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.





    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.




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