Our 2-year guarantee ships as standard with any Factory Repack product bought from Two notes Audio Engineering directly. As such, we certify it will function exactly as it should, and if for any reason it doesn't, you are covered by our full manufacturer's warranty!
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Licence not updated after placing order(specifically after purchasing GENOME Suite Upgrade) |
Some users have reported that after placing an order, the components are not visible in GENOME. If you have this issue, please go to this page in your account https://www.two-notes.com/en/my-two-notes/?section=software, and click on the RENEW button located in the RENEW MY LICENCE section. We apologize for the technical issue and are working on fixing it as soon as possible. |