Installation of GENOME/ Torpedo Remote on multiple computers

Installation of GENOME/ Torpedo Remote on multiple computers

GENOME and Torpedo Remote can be installed on multiple computers.

The Two notes licensing system is tied to your Two notes account. On any computer connected to the internet, simply install the software and log in when prompted using your Two notes account credentials. Once logged in, the software will automatically download your license and any associated content to that computer.
Logging in on one computer does not restrict or interfere with the use of the software on another computer. You can even use the software simultaneously on multiple machines.

If a computer is not connected to the internet, please follow the instructions below for offline use:

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.





    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from April 17th to April 21st 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you experience a crash with GENOME, please read this article
    - If you fail to see your Torpedo device on your computer when connected via USB , please read this article 
    - If you fail to connect via Bluetooth with an Android mobile device, please read this article





      • Related Articles

      • How do I Install Torpedo Remote on an Offline Computer?

        WARNING: Your Torpedo Device has to be registered using an online computer before any offline installation. To install Torpedo Remote v5 on an offline computer, please follow these steps: Download the correct installer from the Two notes website and ...
      • How do I Install Torpedo Remote on an Online Computer?

        On an online computer Torpedo Remote can be used in two modes; below we describe these modes-of-use and how to install / open Torpedo Remote in light of the selected mode. "Guest" Mode In this mode you can only remotely control your Torpedo device ...
      • Adding GENOME Components to an Offline Computer

        If the computer on which you want to use GENOME does not have an active Internet connection (herein referred to as the Target Computer), you will need to perform an offline activation via two systems: First, on a computer with an active Internet ...
      • GENOME Bad License Format Error Message

        You have installed and opened GENOME in your DAW and have the following message when you input your credentials to log into your account: " Failed to signin: bad license format" Please follow these steps to solve this issue: Close your DAW Go to this ...
      • GENOME - Renewing Your Licence to Retrieve New Components or DynIRs

        If you are missing new Components or DynIRs after either placing an order or receiving a new update of GENOME, the issue is usually related to your licence not being updated correctly. Please follow the steps below to manually renew your licence and ...