How to Unregister a Torpedo Device From my Two notes Account?
Every Torpedo device can be registered on only one Two notes account at a time.
As a result, if you want to change the registered user of a Torpedo device (in case of a sale for instance), you first need to unregister the Torpedo device from your account. To do so, follow the instructions here:
- Go to the cabinet and license manager here
- In the list of registered Two notes devices, click on 'Unregister' on the Torpedo device you want to remove from your account
- The Torpedo device can now be registered on another Two notes account
WARNING: Unregistering the Torpedo device leads to a renewal of your Torpedo license. The default cabinets contained of this device will be removed from your Torpedo license.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice
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Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.
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