For every purchase of new cabinets on the Two Notes Store, you will receive by email a new license file.
To use new Torpedo cabinets in your Torpedo device, you first need to download your new license and your new cabinets onto your computer and then transfer the ones you want into your device.
If your Torpedo Remote is connected to the Internet:
If your Torpedo Remote is not connected to the Internet:
Within Torpedo Remote, navigate to the Cabinet Manager Tab. The left column shows the Two notes cabinets you have on your computer and the right one shows the ones you have on your Torpedo device. Drag and drop the cabinets you want to transfer into your Torpedo device.
The number of cabinets you can store in your device is limited (32 in the Live, C.A.B., Captor X, C.A.B. M, C.A.B. M+; 50 in the Studio & VB-101, 64 in OPUS), so you may need to erase a few cabinets to make room for the new ones. Don't worry, your cabinets are always stored online and onto your hard drive, in the Two notes folder.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
GENOME CRASH |
Please follow the steps given in this article https://helpdesk.two-notes.com/portal/en/kb/articles/fix-genome-crashes-or-missing-components-with-the-genome-uninstall-utility For Windows user, please use the Uninstall Utility as an administrator ( right-click on the executable and select " run as administrator") |