Limited Service Notice |
Please be advised, we are currently running a limited Help Desk Service from April 2nd to April 7th 2026. Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return. - If you experience a crash with GENOME, please read this article - If you fail to see your Torpedo device on your computer when connected via USB , please read this article - If you fail to connect via Bluetooth with an Android mobile device, please read this article |
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Every piece of information you need regarding Two notes' products (hardware and software).
Recent Articles
Preset Compatibility Between Captor X and Captor X +
Presets created on Captor X are compatible with Captor X + and can be loaded and used without issue via the Preset Manager tab in the Desktop Variant of Torpedo Remote. However, presets created on Captor X + are not backwards-compatible with Captor ...Advanced Routing Options in Captor X +
Captor X + builds upon the output flexibility of its predecessor with enhanced STEREO and DUAL/MONO routing modes courtesy of an all-new True Stereo DynIR™/ IR Engine. Available Advanced Routing Options at a Glance With Captor X +, the following ...How to Delete Your Two notes Account
If you would like to permanently delete your Two notes account, you can submit a request using our official deletion form. Submit your request here: https://gc.zohopublic.eu/org/20093038310/flows/1600000000888285 What to Expect To verify your ...What’s the difference between Captor X and Captor X +?
This article outlines the key differences between Captor X and Captor X +, and explains why the Captor X + feature set is not available as a firmware update for Captor X. Both products remain professional, supported solutions, but they are built on ...What’s new in Captor X +
Captor X + is the latest leap forward in Two notes’ iconic load box lineage — a ground-up evolution built for players who demand total control over their tube amp, without the limitations of traditional cabinets, volume constraints, or unpredictable ...
Popular Articles
How to solve a Bluetooth pairing issue with an Android (Samsung in particular) device.
If you are not able to establish the Bluetooth connection with your Android mobile device (especially Samsung devices), please follow the next steps in order to pair your Two notes unit with your mobile device. 1. Go to "Settings" 2. Tap "About ...Choosing a Power Supply for Your ReVolt Series Amp Sim
Aside from the included Power Supply for your ReVolt pedal, there are a myriad of options out there that can be used to power the unit as part of your pedalboard rig. One important consideration to mention: the PSU supplied with your ReVolt Pedal is ...Calibrating GENOME’s Input & Your Audio Interface
Within GENOME is an ever-growing catalog of TSM/TSM-Ai Amplifier and PEDAL Components; we strive to deliver the best tone and response for each component, ensuring a like-for-like match to the physical device the Component takes inspiration from. For ...How to Use GENOME with a Captor
GENOME has been specified to work seamlessly alongside our all-analog reactive loadbox, the Captor. Considerations for all Captor setup scenarios As GENOME is a plugin application, you will need to have the following studio peripherals available to ...Using GENOME in Logic Pro
In the following knowledgebase article we highlight how to configure Logic Pro for use alongside GENOME. Configuring Your Latency Settings The term latency is common-place in audio production circles and relates to the amount of time it takes for ...