Torpedo Remote
Use the offline procedure to solve the "failed to extract cabinet" issue
WARNING: Your Torpedo Device has to be registered using an online computer before any offline installation. In this article, we will guide you in solving an issue linked to the import of a DynIR cabinet into the internal memory of a Torpedo unit. If ...
Torpedo Remote and Wall of Sound Connection Issue on Mac OSX 10.12.1 and Below
Due to some limitations of Mac OSX 10.12.1 and under, Two notes server certificate is not supported. This has the following consequences: Several errors occur within both the Torpedo Wall of Sound and Remote software applications Difficulties to ...
Torpedo Remote Keyboard Shortcuts
Please see the keyboard shortcuts configured for Torpedo Remote below. Shortcut (Win) Shortcut (MacOS) Function LMH on a parameter + vertical movement LMH on a parameter + vertical movement Changes the parameter value Mousewheel over a parameter ...
Torpedo C.A.B. M, C.A.B. M+ and OPUS USB Connection Issue
The Torpedo C.A.B. M, C.A.B. M+ and OPUS can be connected to a computer via the USB port to be controlled by Torpedo Remote. Firmware updates and internal memory management (importing cabinets and IRs) are done with Torpedo Remote. Sometimes the ...
What is an Invalid Data Checksum Error for Torpedo Remote and how to Resolve it?
After an upgrade to Torpedo Remote V5 for your Torpedo Hardware you may encounter the following error: Unable to get IR Data from Torpedo: Invalid Data Checksum To resolve this error, remove all 3rd-party IRs that are stored in your Torpedo Device by ...
Installing Torpedo Remote on MacOS Sierra
Gatekeeper in MacOS Sierra by default will not allow the user to install any software stemming from a source other than the AppStore or an identified Mac developer. Two notes is an identified Mac developer, but in some circumstances Gatekeeper can ...
Why Cant I See my New Cabinets in Torpedo Wireless Remote?
If you have bought new cabinets and wish to use them in your Captor X, C.A.B. M, C.A.B. M+ or OPUS with your mobile device (phone or tablet), you need to first pre-load the cabinets into the unit. This can be actioned by following the guidelines ...
How to Get Your Torpedo Remote 5 Log File?
The Torpedo Remote 5 Log File can be exported from the "Help Menu/Save Log File" option within the Torpedo Remote Desktop Application. In order to help us to solve your issue, save and attach your log file to any support ticket your submit. Having ...
How do I Install Torpedo Remote on an Online Computer?
On an online computer Torpedo Remote can be used in two modes; below we describe these modes-of-use and how to install / open Torpedo Remote in light of the selected mode. "Guest" Mode In this mode you can only remotely control your Torpedo device ...
How to Read an LED Error Report
Some Torpedo products are equipped with a display used to control the device and display a report when an error is detected in the firmware. Some other products don't have a display so they report errors another way: through a blinking LED system. ...
Using the Torpedo Support Tool
(Version française) The Torpedo Support Tool is a software application allowing you to recover Torpedo devices when Torpedo Remote fails to update the unit or connect to the unit. Setup To install the software, download and run the installer ...
How do I Install Torpedo Remote on an Offline Computer?
WARNING: Your Torpedo Device has to be registered using an online computer before any offline installation. To install Torpedo Remote v5 on an offline computer, please follow these steps: Download the correct installer from the Two notes website and ...