Torpedo C.A.B. M, C.A.B. M+ and OPUS USB Connection Issue
The Torpedo C.A.B. M, C.A.B. M+ and OPUS can be connected to a computer via the USB port to be controlled by Torpedo Remote. Firmware updates and internal memory management (importing cabinets and IRs) are done with Torpedo Remote.
Sometimes the connection between the pedal and the computer does not occur as expected. In that case, please check the following points:
- Try with another USB port
- Try with another USB cable
Once the pedal is connected to the computer, check the connection status between the C.A.B. M, C.A.B. M+ and OPUS and the computer, through the pedal screen. Go to the Global section in the menu, and scroll to the Remote Monitor page (section 4.3.6.8 in the owner's manual). The line USB State shows different connection states.
- If "Suspended" is shown, disconnect and reconnect the USB cable. The status should change to "Configured". If it is not the case, please submit a ticket on the Two notes' Help Desk.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice
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Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.
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