Torpedo C.A.B. M, C.A.B. M+ and OPUS USB Connection Issue

Torpedo C.A.B. M, C.A.B. M+ and OPUS USB Connection Issue

The Torpedo C.A.B. M, C.A.B. M+ and OPUS can be connected to a computer via the USB port to be controlled by Torpedo Remote. Firmware updates and internal memory management (importing cabinets and IRs) are done with Torpedo Remote. 
Sometimes the connection between the pedal and the computer does not occur as expected. In that case, please check the following points:
  1. Try with another USB port
  2. Try with another USB cable

Once the pedal is connected to the computer, check the connection status between the C.A.B. M, C.A.B. M+ and OPUS and the computer, through the pedal screen. Go to the Global section in the menu, and scroll to the Remote Monitor page (section 4.3.6.8 in the owner's manual). The line USB State shows different connection states.

  1. If "Suspended" is shown, disconnect and reconnect the USB cable. The status should change to "Configured". If it is not the case, please submit a ticket on the Two notes' Help Desk.

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.





    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from December 22nd 2025 to January the 5th 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you fail to see new components in GENOME, please read this article
    If you fail to see your Torpedo device on your computer when connected via USB , please read this article 
    If you fail  to connect via Bluetooth with an Android mobile device, please read this article