To resolve this error, remove all 3rd-party IRs that are stored in your Torpedo Device by heading to the IR Manager and dragging the IRs located in the right panel to the bin at the bottom of the window.
Next, reimport the IRs from your computer to the internal memory of your Torpedo Hardware via the IR Manager tab.
If your issue persists, please submit a ticket on the Two notes Helpdesk.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.