What is an Invalid Data Checksum Error for Torpedo Remote and how to Resolve it?
After an upgrade to Torpedo Remote V5 for your Torpedo Hardware you may encounter the following error:
- Unable to get IR Data from Torpedo: Invalid Data Checksum
To resolve this error, remove all 3rd-party IRs that are stored in your Torpedo Device by heading to the IR Manager and dragging the IRs located in the right panel to the bin at the bottom of the window.
Next, reimport the IRs from your computer to the internal memory of your Torpedo Hardware via the IR Manager tab.
If your issue persists, please submit a ticket on the Two notes Helpdesk.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice
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Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.
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