Why Cant I See my New Cabinets in Torpedo Wireless Remote?
If you have bought new cabinets and wish to use them in your Captor X, C.A.B. M, C.A.B. M+ or OPUS with your mobile device (phone or tablet), you need to first pre-load the cabinets into the unit. This can be actioned by following the guidelines below:
Download the Torpedo Remote Desktop variant to your computer (macOS or Windows) from www.two-notes.com/torpedo-remote and connect your unit via USB to your computer - Register your unit to your Two notes account with Torpedo Remote (if applicable)
- Use the CABINET MANAGER in Torpedo Remote to load the new cabinets into the internal memory of Captor X, C.A.B. M, C.A.B. M+ or OPUS
Once all these steps have been completed, you will be able to use your newly purchased cabinets in the Torpedo Wireless Remote application!
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice
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Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.
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