Note: If you get an error at step 3, please get in touch with the Two notes Help Desk. Do indicate in your message the serial number of your Torpedo Reload and attach a scanned copy of your customer invoice.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice |
Please be advised, we are currently running a limited Help Desk Service from December 22nd 2025 to January the 5th 2026. Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return. - If you fail to see new components in GENOME, please read this article - If you fail to see your Torpedo device on your computer when connected via USB , please read this article - If you fail to connect via Bluetooth with an Android mobile device, please read this article |