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Limited Service Notice
Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.




    • Popular Articles

    • Using GENOME in Logic Pro

      In the following knowledgebase article we highlight how to configure Logic Pro for use alongside GENOME. Configuring Your Latency Settings The term latency is common-place in audio production circles and relates to the amount of time it takes for ...
    • Choosing a Power Supply for Your ReVolt Series Amp Sim

      Aside from the included Power Supply for your ReVolt pedal, there are a myriad of options out there that can be used to power the unit as part of your pedalboard rig. One important consideration to mention: the PSU supplied with your ReVolt Pedal is ...
    • Best Practice When Using GENOME's Component Arsenal

      In the following support article we take a look at some top tips when structuring your RIG using GENOME’s ever expanding suite of TSM Amplifiers, CODEX Captures, DynIR Engine / IR Loader and PEDALS. NOISE GATE GENOME’s Noise Gate is positioned at the ...
    • How do I install and Activate GENOME on an Offline Computer?

      If the computer on which you want to use GENOME does not have an active Internet connection (herein referred to as the Target Computer), you will need to perform an offline activation via two systems: First, on a computer with an active Internet ...
    • Reimporting Factory RIGS & Banks in GENOME

      Have you deleted or modified one of the factory RIGs or an entire stock Bank included as standard with GENOME? Maybe you simply want to restore GENOME to its original default state? Read on for our guide on how to rectify all of these GENOME ...