Where can I find out what GENOME version is on my Two notes Account?

You can check which GENOME version is linked to your Two notes account in two places:

The My Software Tab accessible via the Two notes account dashboard on the Two notes website
Directly within the GENOME application

To Check via the Two notes Website…

First, Sign in to your Two notes account on the Two notes website.
Next, Open your account dashboard and select the “My Software” tab

Your dashboard will display:

Your current GENOME version (e.g. GENOME Intro, GENOME, GENOME Suite)
Any associated licenses or entitlements linked to your account

To Check within the GENOME Application…

Open the GENOME application on Desktop or iOS
Open the main hamburger menu
Navigate to My GENOME

This menu item displays:

Your active GENOME version
A summary of your licensed Components
Any available upgrade options

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.

Limited Service Notice

Please be advised, we are currently running a limited Help Desk Service from July 24th 2026 to August 4th 2026.

Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

- If you experience a licence issue with GENOME, please read this article
- If you fail to see your Torpedo device on your computer when connected via USB , please read this article

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Where can I find out what GENOME version is on my Two notes Account?

Where can I find out what GENOME version is on my Two notes Account?

To Check via the Two notes Website…

To Check within the GENOME Application…

Related Articles

Is there an Upgrade available from GENOME Intro (Desktop and iOS) to GENOME or GENOME Suite (Desktop or iOS)

Why can’t I access my Desktop purchases on iOS (and vice versa)?

I purchased GENOME on an iPad — how do I use GENOME on Desktop?

Which version of GENOME do I get with my Two notes hardware purchase?

How do GENOME iOS purchases and subscriptions work?