Where are my 3 Free Cabinets and 30 Presets for Captor X

Where are my 3 Free Cabinets and 30 Presets for Captor X

To redeem your three additional free cabinets and presets you need to register your unit to your Two notes account using Torpedo Remote and the USB connection with your computer.

Download Torpedo Remote's installer here: https://www.two-notes.com/torpedo-remote

Install Torpedo Remote, open it on your computer, and connect your unit to your computer via USB to register it to your account. Once this has been actioned, the additional cabinets and presets will be added to your account/licence.

To change the cabinets that are stored in your Captor X, please add and remove cabinets via the Cabinet Manager in the desktop variant of Torpedo Remote

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.





    Licence not updated after placing order(specifically after purchasing GENOME Suite Upgrade)

    Some users have reported that after placing an order, the components are not visible in GENOME.

    If you have this issue, please go to this page in your account https://www.two-notes.com/en/my-two-notes/?section=software, and click on the RENEW button located in the RENEW MY LICENCE section.

    We apologize for the technical issue and are working on fixing it as soon as possible.