What to do in the Event of an Upgrade Failure of Wall of Sound 4.4 on ProTools (Windows)?
If "The installation cannot be completed. Please check that you have quit your DAW." message appears during Wall of Sound update for ProTools, please follow these steps:
- Ensure that ProTools is not running
- Delete the "c:\Program Files\Common Files\Avid\Audio\Plug-Ins\Torpedo Wall Of Sound (x64).aaxplugin" folder
- Retry an install of Wall of Sound 4.4.0 (WoS 4.4.0 AAX 64bit, WoS 4.4.0 AAX 32bit)
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Limited Service Notice
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Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.
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