What to do if GENOME is not Visible in Cubase?

What to do if GENOME is not Visible in Cubase?

If you have installed GENOME on your computer, but it is not visible when looking to insert the plugin on an audio track on Cubase, here are some guidelines on how to remedy this.

  • Navigate to the Studio menu and click VST Plug-in Manager

  • Click on the cog icon located at the bottom left of the window, then click the + icon

  • Select the folder where GENOME is located, and click Select Folder
  • Click the Refresh icon, located next to the Search bar, to begin the scan

Please note, the scan’s duration is dependent on the number of plugins installed.

  1. Important Note: Please make sure to check the “Blocklist” tab:

If GENOME is listed there, select the plugin and click the “Reactivate” button.


Having issues?

Our support team is here to assist you! For any enquiries, please head over to our




    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from July 24th 2026 to August 4th 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you experience a licence issue with GENOME, please read this article
    - If you fail to see your Torpedo device on your computer when connected via USB , please read this article 





      • Related Articles

      • What to do if GENOME is not Visible in Logic?

        If you have installed GENOME on your computer, but it is not visible when looking to insert the plugin on an audio track on Logic Pro, here are the guidelines given by Apple for Logic Pro to remedy this. Restart your Mac If your Mac is running macOS ...
      • Using GENOME in Cubase

        In the following knowledgebase article we highlight how to configure Cubase for use alongside GENOME. Configuring Your Latency Settings The term latency is common-place in audio production circles and relates to the amount of time it takes for your ...
      • Fix GENOME Crashes or Missing Components with the GENOME Uninstall Utility

        If GENOME fails to launch, crashes on startup, or reports missing components, the issue may be caused by residual files from a previous installation or corruption within your licensed component library. To resolve this, we recommend using the GENOME ...
      • How to Use GENOME with the ReVolt Series

        GENOME has been specified to work seamlessly alongside our all analog amp simulator series, The ReVolt Series. Considerations for all ReVolt Series Setup Scenarios As GENOME is a plugin application, you will need to have the following studio ...
      • No RIG Presets Available in GENOME When Using macOS

        When using GENOME on macOS, in rare instances all RIG & FX presets, CODEX models and/or 3rd party IRs may disappear from GENOME’s interface. The following possible reasons may serve as the root cause for this issue: iCloud Sync is enabled on the host ...