Here are the different steps provided by Apple to solve the issue.
Restart your Mac
If your Mac is running macOS High Sierra or later and you recently installed a plug-in that isn't available in Logic Pro or MainStage, restart your Mac. Before you restart your Mac, confirm that the plug-in is 64-bit compatible. 32-bit plug-ins aren't compatible with Logic Pro or MainStage.
Confirm that the plug-in is installed
If a recently-installed plug-in still isn't available after restarting your Mac, confirm that the plug-in is installed:
Rescan a plug-in
If the recently-installed plug-in is installed, use the Plug-in Manager to rescan the plug-in.
Rescan all plug-ins
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Licence not updated after placing order(specifically after purchasing GENOME Suite Upgrade) |
Some users have reported that after placing an order, the components are not visible in GENOME. If you have this issue, please go to this page in your account https://www.two-notes.com/en/my-two-notes/?section=software, and click on the RENEW button located in the RENEW MY LICENCE section. We apologize for the technical issue and are working on fixing it as soon as possible. |