Troubleshooting steps if you have sound issues with Reload

Torpedo Reload II - FX Loop Behaviour & Switching Troubleshoot

Torpedo Reload II’s full-featured FX loop offers a myriad of connectivity options and - if configured incorrectly in relation to the desired outcomes of your rig - can cause unwanted sound output issues. Below are some considerations to check in the event such issues arise:

  • As a starting point, please ensure the LOOP LEVEL switch for the related FX loop Channel is configured correctly. Use the +4dBu option for line level FX devices; use the -10dBV option for guitar level devices (i.e. pedal format delays)
  • Next, check that the DRY WET MIX (Knob & Switch) are set correctly. Configure whether DRY/WET MIX operation is active per CHANNEL using the independent ON/OFF switches; adjust the balance between the DRY SOURCE signal and effected WET signal using the DRY/WET knob for either CHANNEL A or CHANNEL B. If configured correctly, please ensure any connected devices are hooked-up correctly, configured appropriately and powered on.
  • The DUAL MONO / LINK A>B switch determines the RETURN routing behaviour of Reload II’s FX Loop; In DUAL MONO mode, each RETURN is configured independently in mono, feeding the respective CHANNEL corresponding to the RETURN; In LINK A>B MODE, the signal connected to RETURN A is replicated on RETURN B, irrespective of any source connected to RETURN B. If running Reload II in Dual Mono operation, please ensure the FX loop is configured in a similar manner to avoid any signal interruption or signal replacement.
Torpedo Reload II is compatible with either TS or TRS footswitches which can cause unwanted loop behaviour if configured incorrectly. Below are some steps to follow to ensure the TS / TRS footswitch is functioning as required.
  • Please ensure the FX loop is not disengaged if using a companion footswitch (sold separately) - if a footswitch is connected, please press the switch to engage / disengage the FX loop. If no sound output is present when the FX loop is engaged, this indicates a problem elsewhere in your FX Loop signal chain or in the configuration of the FX loop itself (please see above). If no sound output is present when the FX loop is disengaged, this indicates a problem with either:
    • The front panel CHANNEL and related output configuration
    • The cabling used to connect sources and/or monitoring peripherals.
  • Please be advised, the FOOTSWITCH A+B / A/B can be used to set the behaviour of Reload II’s Footswitch input in line with either TS or TRS equipped footswitches:
    • A/B: Select for use with a TRS footswitch. Here, the switch connected to “Tip” will control the On/Off state of CHANNEL A and the switch connected to “Ring” will control the On/Off state of Channel B
    • A+B : Select for use with a TS footswitch. Here the Switch connected to “Tip” will control the On/Off state of both CHANNELS
If after running through the troubleshooting steps above, you still encounter signal routing issues or interrupted sound output relating to Reload II’s FX loop, please contact a member of our support team in order that we can further diagnose the issue using the contact link below.

Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.