Reset the Captor X Bluetooth Module to Solve Bluetooth Connection Issues

Reset the Captor X Bluetooth Module to Solve Bluetooth Connection Issues

Bluetooth connection issues can sometimes be fixed by reseting the Captor X Bluetooth module.

To reset your Captor X Bluetooth module, please download the "reset_ble" script suitable for your Captor X (Captor X 8 or Captor X 16) on your Desktop.

This will download a ".tnsts" file to your computer.

Once done, follow the instructions outlined in this page , where you will download and install the Two notes Support Tool on your computer. 

The .tnsts file needs to be loaded via the Two notes Support Tool. 

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.



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    Please be advised, we are currently running a limited Help Desk Service from the 13th to the 25th of August 2025.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    If you have licence issues with our software, close the software then go to this page  https://www.two-notes.com/en/my-two-notes/?section=software
    Click on the RENEW button to renew your licence, and open the software again.

    If you are looking for the owner's manuals, please head to https://www.two-notes.com/en/user-manuals/.




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