Reset the Captor X Bluetooth Module to Solve Bluetooth Connection Issues

Reset the Captor X Bluetooth Module to Solve Bluetooth Connection Issues

Bluetooth connection issues can sometimes be fixed by reseting the Captor X Bluetooth module.

To reset your Captor X Bluetooth module, please download the "reset_ble" script suitable for your Captor X (Captor X 8 or Captor X 16) on your Desktop.

This will download a ".tnsts" file to your computer.

Once done, follow the instructions outlined in this page , where you will download and install the Two notes Support Tool on your computer. 

The .tnsts file needs to be loaded via the Two notes Support Tool. 

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.

    • Related Articles

    • Phantom Power and Captor X

      There is absolutely no issue using the Captor X on a channel where Phantom Power is active. The unit is protected against incoming phantom power. Having issues? Our support team is here to assist you! For any enquiries, please head over to our Help ...

    • My Torpedo Captor X Flashes a Red Light

      The Torpedo Captor X is equipped with a red LED to signal the following events or issues with your Torpedo Captor X: Clipping of the input or the output stages of the Torpedo Captor X File transfer with the Remote software System errors, unrelated to ...

    • Does the Attenuator and Load Box of my Captor / Captor X Need a Power Supply?

      The Torpedo Captor / Captor X is a reactive load box with a built-in attenuator. To work, the load box and the attenuator do not need power. To keep the unit at the right temperature, there is a fan inside the Captor / Captor X, powered by the ...

    • Doing a Firmware Installation in Bootloader Mode for Torpedo Captor X

      There may be a time when you'll need to perform a firmware installation using what is called Bootloader mode. Some Bluetooth connection issues and timeout issues can be resolved with a full reinstallation of the unit's firmware through the Bootloader ...

    • Why is the Fan in the Torpedo Captor (or Captor X) Not (or Barely) Turning ?

      The fan within the Torpedo Captor and Torpedo Captor X is powered by the signal coming from the amp itself. It does not require the phantom- or external-power supply to function. This means you can use your Torpedo Captor/Torpedo Captor X as a ...