There is absolutely no issue using the Captor X on a channel where Phantom Power is active. The unit is protected against incoming phantom power.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
Licence not updated after placing order(specifically after purchasing GENOME Suite Upgrade) |
Some users have reported that after placing an order, the components are not visible in GENOME. If you have this issue, please go to this page in your account https://www.two-notes.com/en/my-two-notes/?section=software, and click on the RENEW button located in the RENEW MY LICENCE section. We apologize for the technical issue and are working on fixing it as soon as possible. |