I purchased GENOME on an iPad — how do I use GENOME on Desktop?

I purchased GENOME on an iPad — how do I use GENOME on Desktop?

Purchasing GENOME iOS or GENOME Suite iOS on iPad does not automatically unlock GENOME on Desktop. GENOME Desktop and GENOME iOS are separate platforms, and each requires its own license.
If you have an active GENOME iOS or GENOME Suite iOS license, you can use GENOME on Desktop by purchasing an Access Pass.

How it works

GENOME iOS and GENOME Desktop are separate platforms by default. However, an Access Pass allows you to extend your GENOME access across both environments.
With an Access Pass:

  • Your GENOME iOS license is recognised on Desktop
  • You can use GENOME across Desktop and iPad with the same account

What do I need to do?

To use GENOME on Desktop:

  • Purchase an Access Pass via GENOME iOS in the “My GENOME” Menu accessible via the main Hamburger Menu
  • Sign in to GENOME Desktop using your Two notes account
  • Your GENOME access will be available on Desktop

What about Components?

An Access Pass also enables cross-platform access for eligible purchases, including:

  • DynIR™ virtual cabinets
  • Premium Amplifiers, Pedals and Studio FX
  • Component/FairTone Packs

GENOME iOS users with an Access Pass and an active Desktop license can therefore purchase individual components and component packs from the Two notes Website to use in GENOME iOS.

Do I need to purchase GENOME Desktop separately?

No. If you already have an active GENOME iOS or GENOME Suite iOS subscription, an Access Pass is the only requirement to use GENOME on Desktop

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.



    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from July 24th 2026 to August 4th 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you experience a licence issue with GENOME, please read this article
    - If you fail to see your Torpedo device on your computer when connected via USB , please read this article