GENOME can be removed from your system using the dedicated GENOME Uninstall Utility, which ensures the application and all associated files are completely deleted. This method is recommended for users who no longer wish to use GENOME, as well as for those troubleshooting issues or preparing for a clean reinstallation.

When to Uninstall GENOME

You may want to uninstall GENOME if you are:

• No longer using the GENOME software and freeing up system resources or storage space
• Troubleshooting launch or stability issues and Preparing for a clean reinstallation (optional)

Recommended Method: GENOME Uninstall Utility

The GENOME Uninstall Utility is designed to safely and completely remove GENOME and its supporting files from your system.

GENOME Uninstall Utility Steps

• First Download and run the GENOME Uninstall Utility from the following links: 
• for macOS
  
• for Windows
• Launch the utility and follow the on-screen instructions
• Confirm the uninstallation to proceed

Once the process is complete, GENOME and all associated files will be removed from your system.

Windows: Administrator Permissions

On Windows systems, some GENOME files may be stored in protected system locations. If the after the uninstallation of GENOME you still have issues, close the utility, then right-click the executable and select Run as administrator (highlighted in red in the image below).

Optional: Reinstalling GENOME

If you later decide to reinstall GENOME, download the latest installers from the official Two notes downloads page and complete the installation as usual.

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.