How to Report Bug for Torpedo Wall Of Sound

How to Report Bug for Torpedo Wall Of Sound

Need to report a bug for Wall of Sound? Follow the steps below to get your bug report over to our development team!
  • First, export the log file from Wall of Sound (you will find it in Menu > Save logs)
  • Then, send us a message on the Helpdesk to report the bug, uploading/attaching the saved log file

If you cannot launch Wall of Sound, you can find the WoSLogFile.txt in the following folder in your host machine

Windows: C:\Program Files (x86)\Two Notes Audio Engineering\Torpedo Wall Of Sound
Mac OSX: /Library/Application Support/Two Notes Audio Engineering/Torpedo Wall Of Sound. Please note: This is the System library (located at the root of your hard drive), not the user one (located in your personal folder)

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.





    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from 7th May 2024 to the 13th May 2024 (included). Our response time over this period will be slower than usual.
    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return to full staff.




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