GENOME - Missing component presets
If, after updating GENOME, you no longer see the dedicated component presets in the drop-down menu (where “Default” is displayed), please follow these steps:
Close your DAW or GENOME (if you are using the standalone version).
Delete the FX Preset folder located at:
Windows: C:\Users\*username*\Documents\Two notes Audio Engineering\Genome\
macOS: Users/*username*/Documents/Two notes Audio Engineering/Genome/
Delete the app.config file located at:
Windows: C:\Users\*username*\AppData\Roaming\Two notes Audio Engineering\Genome
macOS (hidden Library folder):~/Library/Two Notes Audio Engineering/Genome/
Reopen GENOME in standalone mode, or relaunch your DAW and load GENOME again.
Having issues?
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.
GENOME CRASH |
Please follow the steps given in this article https://helpdesk.two-notes.com/portal/en/kb/articles/fix-genome-crashes-or-missing-components-with-the-genome-uninstall-utility For Windows user, please use the Uninstall Utility as an administrator ( right-click on the executable and select " run as administrator") |
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