There may be a time when you'll need to perform a firmware installation using what is called Bootloader mode. Some Bluetooth connection issues and timeout issues can be resolved with a full reinstallation of the unit's firmware through the Bootloader mode.
To perform a firmware installation, your unit needs to be registered to your Two notes account, and the installation can only be carried out with Torpedo Remote installed on a computer via USB. It is not possible to do a firmware update/installation with the mobile app.
Follow the steps below to complete the procedure:
GENOME CRASH |
Please follow the steps given in this article https://helpdesk.two-notes.com/portal/en/kb/articles/fix-genome-crashes-or-missing-components-with-the-genome-uninstall-utility |