Doing a Firmware Installation in Bootloader Mode for Torpedo Captor X

Doing a Firmware Installation in Bootloader Mode for Torpedo Captor X

There may be a time when you'll need to perform a firmware installation using what is called Bootloader mode. Some Bluetooth connection issues and timeout issues can be resolved with a full reinstallation of the unit's firmware through the Bootloader mode.

Your Torpedo Captor X is placed in a state that makes Torpedo Remote do the firmware installation as soon as the unit is connected via USB to your computer.

To perform a firmware installation, your unit needs to be registered to your Two notes account, and the installation can only be carried out with Torpedo Remote installed on a computer via USB. It is not possible to do a firmware update/installation with the mobile app.

Follow the steps below to complete the procedure:

  • Turn off your unit by unplugging the power supply
  • With a paper clip, press the small button located between the OUT LEVEL and VOICING knob
  • Plug the power supply back in to turn the unit on again (while keeping the button pressed). Once the unit is powered on you can remove the paper clip
  • Open Torpedo Remote on your computer and follow the prompt to update your unit
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    Licence not updated after placing order(specifically after purchasing GENOME Suite Upgrade)

    Some users have reported that after placing an order, the components are not visible in GENOME.

    If you have this issue, please go to this page in your account https://www.two-notes.com/en/my-two-notes/?section=software, and click on the RENEW button located in the RENEW MY LICENCE section.

    We apologize for the technical issue and are working on fixing it as soon as possible.