Uninstalling GENOME from your system

Does My GENOME Desktop License Automatically Include a GENOME iOS License

No, GENOME Desktop and GENOME iOS licenses are separate and are not automatically shared across platforms.

How GENOME Licensing Works

GENOME is available on both desktop and iPad, but each platform requires its own license:
  • A GENOME Desktop license does not include access to GENOME iOS
  • A GENOME iOS license does not include access to GENOME Desktop
This applies to:
  • GENOME / GENOME iOS
  • GENOME Suite / GENOME Suite iOS

What About GENOME Intro?

GENOME Intro is available as a free entry point on both desktop and iOS. Provided you have not purchased any additional DynIR Virtual Cabinets, Amplifiers, Pedals or Studio FX, GENOME Intro will have parity across both the iOS and Desktop platforms with the exception of any custom presets created. However if any additional purchases have been made, a license for these components for each platform will be required.

Using Your Components Across Platforms

If you already own Components (e.g. DynIR™ cabinets or other purchases), cross-platform access is handled via an Access Pass.

An Access Pass allows you to:

  • Use your existing purchases across desktop and iOS
  • Access future purchases on both platforms

Without an Access Pass:

  • Components remain tied to the platform they were purchased on

Acquiring an Access Pass

To purchase an iOS Access Pass (for Desktop users), please head here
To purchase a Desktop Access Pass (for iOS users), please head here

Having issues?

Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists.



    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from July 24th 2026 to August 4th 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you experience a licence issue with GENOME, please read this article
    - If you fail to see your Torpedo device on your computer when connected via USB , please read this article