Why Captor X Cannot Be Updated to Captor X +

Captor X + | Why Captor X Cannot Be Updated to Captor X +

Captor X and Captor X + are separate products built on different firmware platforms. Captor X is feature complete by design and remains fully supported on its established firmware. Captor X + is built on a new firmware architecture that required a full platform overhaul in order to support its expanded feature set, including True Stereo DynIR™, the Virtual Load Shaper, and enhanced routing modes.

Because of the scope of these changes, parts of the Captor X + firmware platform are not accessible through a practical firmware update. As a result, Captor X + will not be delivered as an update to existing Captor X units.

What this means for users:
  1. Captor X remains fully supported and operates exactly as designed
  2. Captor X + delivers its expanded capabilities through a dedicated firmware platform
  3. There is no upgrade path from Captor X to Captor X + via a firmware update
  4. Both products continue to be supported independently within the Two notes product range.

Having issues? 
Our support team is here to assist you! For any enquiries, please head over to our Help Desk and submit a ticket to speak directly to one of our in-house specialists. 



    Limited Service Notice
    Please be advised, we are currently running a limited Help Desk Service from 13th to the 18th of May 2026.

    Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

    - If you experience a crash with GENOME, please read this article
    - If you fail to see your Torpedo device on your computer when connected via USB , please read this article 
    - If you fail to connect via Bluetooth with an Android mobile device, please read this article





      • Related Articles

      • Captor X + — Setup Scenarios & Common Use Cases

        This article covers the most common ways to connect and configure your Torpedo Captor X + in real-world playing, recording, and live performance scenarios. The use-cases below detail what to connect, how to configure the unit, and what to expect from ...

      • What’s the difference between Captor X and Captor X +?

        This article outlines the key differences between Captor X and Captor X +, and explains why the Captor X + feature set is not available as a firmware update for Captor X. Both products remain professional, supported solutions, but they are built on ...

      • What’s new in Captor X +

        Captor X + is the latest leap forward in Two notes’ iconic load box lineage — a ground-up evolution built for players who demand total control over their tube amp, without the limitations of traditional cabinets, volume constraints, or unpredictable ...

      • Torpedo Reload II | Stereo and dual cabinets setup

        With two speaker (CAB) outputs, Reload II supports both dual-mono and stereo configurations from a mono source, whether it’s a tube amp or a pedalboard/modeler rig. Depending on the type of cabinet you connect, we recommend following the guidelines ...

      • Advanced Routing Options in Captor X +

        Captor X + builds upon the output flexibility of its predecessor with enhanced STEREO and DUAL/MONO routing modes courtesy of an all-new True Stereo DynIR™/ IR Engine. Available Advanced Routing Options at a Glance With Captor X +, the following ...