The Two notes Helpdesk | Home



Limited Service Notice
Please be advised, we are currently running a limited Help Desk Service from the 28th May 2025 to the 2nd June 2025.

Rest assured, your enquiry is of the utmost importance to Two notes Audio Engineering and our support team are committed to resolving your enquiry as a matter of priority upon their return.

If you have licence issues with our software, close the software then go to this page  https://www.two-notes.com/en/my-two-notes/?section=software

Click on the RENEW button to renew your licence, and open the software again.





    • Popular Articles

    • Using GENOME in Logic Pro

      In the following knowledgebase article we highlight how to configure Logic Pro for use alongside GENOME. Configuring Your Latency Settings The term latency is common-place in audio production circles and relates to the amount of time it takes for ...

    • Choosing a Power Supply for Your ReVolt Series Amp Sim

      Aside from the included Power Supply for your ReVolt pedal, there are a myriad of options out there that can be used to power the unit as part of your pedalboard rig. One important consideration to mention: the PSU supplied with your ReVolt Pedal is ...

    • Reimporting Factory RIGS & Banks in GENOME

      Have you deleted or modified one of the factory RIGs or an entire stock Bank included as standard with GENOME? Maybe you simply want to restore GENOME to its original default state? Read on for our guide on how to rectify all of these GENOME ...

    • How to Use GENOME with a Captor

      GENOME has been specified to work seamlessly alongside our all-analog reactive loadbox, the Captor. Considerations for all Captor setup scenarios As GENOME is a plugin application, you will need to have the following studio peripherals available to ...

    • Using GENOME in Garageband

      In the following knowledgebase article we highlight how to configure Garageband for use alongside GENOME. Setting Up and Configuring Your Audio Interface and DAW As a starting point, connect your Guitar or Bass to a compatible Audio Interface and ...